Short answer: if sewage is backing up into your home, stop using water and call (984) 226-6370. NCDHHS advises against using water while sewage is backing up or surfacing near the system.
What to do right now
- Stop running water: no laundry, dishwasher or showers.
- If a septic alarm is sounding, check whether the pump has power. NCDHHS notes that pump systems won't run when the controls flooded or the power is out.
- Keep vehicles off the drain field. Heavy equipment can crush tanks and lines in saturated soil.
Sources: NCDHHS flood septic guidance after Hurricane Florence (via WWAY, Sep 18, 2018); NCDHHS Division of Public Health: Caring for Your Septic System
After heavy rain or hurricanes
The Neuse River at Goldsboro hit record flood levels after Hurricane Matthew in 2016. NCDHHS guidance after Hurricane Florence: a septic system won't work in a flooded yard, and you shouldn't use it until the water table drops below the tank and drain field trenches.
Sources: Blue Ridge Public Radio: Matthew river flooding (Oct 2016); NCDHHS flood septic guidance after Hurricane Florence (via WWAY, Sep 18, 2018)
Availability: Mon–Sat 7am–7pm
Areas served
- Septic pumping in GoldsboroWayne County
- Septic pumping in PikevilleWayne County
- Septic pumping in DudleyWayne County
- Septic pumping in Mount OliveWayne County
- Septic pumping in FremontWayne County
- Septic pumping in Seven SpringsWayne County
- Septic pumping in PrincetonJohnston County
- Septic pumping in KenlyJohnston County
Questions
Can I use my septic system after a flood?
Not until the water goes down. NCDHHS warns that a septic system will not work in a flooded yard. Pump systems may not run if the controls flooded or the power is out, so use as little water as possible until the system is checked.
Who will actually do the work?
Goldsboro Septic Pumping is a referral service, not a septic contractor. We connect your call with an independent local pumper who is licensed and certified in North Carolina. That contractor gives you the quote, does the work, and bills you directly.